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Privacy Policy

Charlie Crow/Party Shop Supplies Ltd do not disclose buyer’s information to any third parties. We are registered under the Data Protection Act, Reg. No: Z74469049.

At Charlie Crow, we always try to protect your privacy and this privacy statement is here to help you understand what we may do with any information you tell us. This privacy statement only relates to our website and does not extend to your use of the Internet outside of our website.

Your personal data is protected in the UK by the Data Protection Act 1998. Under the Data Protection Act, we are legally obliged to protect any information we collect from you. Any information we do collect is held securely.

You can access our website home page and browse our site without disclosing your personal data, but if you do give us your details, you are accepting these terms. If you do not agree with this privacy statement, do not give us your details. This privacy statement is part of our Terms and Conditions. We may need to update this privacy statement from time to time. If we do, we will place a notice on our website to let you know. You should regularly check this page to make sure you have read the most recent version.

We are Party Shop Supplies Ltd our brand name is Charlie Crow. We are a private limited company registered in England & Wales, company no. 2965594. Our registered office is B4 St Modwen Trade Park, Fenton, Stoke-on-Trent, Staffordshire, England ST4 2TE. Our VAT number is GB 401 9723 71.

Information we may collect from you

If you do give us your details and then decide you do not want us to use your details anymore, you can unsubscribe by clicking on the 'unsubscribe' link in any emails you receive from us or by emailing us directly at info@charliecrow.co.uk If you want to buy things from us, you can do so without registering by checking in as a guest and entering your shipping and contact details.

If you register with us this involves you giving us the following information:

Your title, name and address (including option to save different delivery addresses)

Contact phone number and e-mail addresses

Registration enables you to speed up the ordering process, check passed orders and to receive our email newsletters with special offers.

When you register, we will ask you if you wish to receive our newsletter. If you do, simply tick the appropriate box. If you change your mind, you can let us know at any time.

We may collect information that is non-personally identifiable as you browse our website. This includes the number of pages viewed, the time spent on each page, the referring website and any keywords used to find us in search engines.

Your credit card is secure

Before you enter your card payment, our site takes you to SAGEPAY This secure method of payment means that we do not at any time see your credit card number and details.

How we use email

If you register to receive our newsletter, you will be sent information about our new products and special offers. You will not be "spammed" through having registered with Charlie Crow.

If you currently receive our emails and no longer wish to, you can unsubscribe at any time. Click the 'unsubscribe' link at the bottom of the email you receive or you can email us at info@charliecrow.co.uk or telephone 01782 417133.

Please note: In processing your purchase we will send emails to confirm your order, your invoice and order tracking details.

We may, on occasion, provide links to external websites. We will make every effort to provide you with links to high quality, reputable sites. However, we have no control over the content of other websites. When you click through to these sites, you leave the area controlled by Charlie Crow. We cannot accept responsibility for any issues arising in connection with other websites.

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